Telecom Companies Respond to Support People Impacted by the Conflict in Ukraine

GIGAEurope, along with its members, regards the situation in Ukraine with great concern and hopes that the conflict will end soon. This is a sombre moment across Europe.

We are sensitive to the importance of safe connectivity and access to credible information, especially now when it matters most. There is also an imperative to support people facing grave danger who need to access emergency resources, receive security updates when seeking safety and communicate with loved ones.

GIGAEurope members have taken specific measures to support those impacted by the conflict in Ukraine, including:

 ◊  For customers, offering free roaming to Ukraine from various local markets

 ◊ For customers and colleagues with families and friends in Ukraine, providing free calls and text messages to Ukraine

 ◊ Offering fast-track employment opportunities for those displaced by the crisis

 ◊ Offering free SIM cards and donations of recycled handsets

 ◊ Creating a donation page on websites to facilitate donations to organisations providing humanitarian assistance

 ◊ Distributing emergency supplies and providing cross-border transportation for victims of the conflict

As a trade association within the ICT sector, GIGAEurope will also continue to disseminate credible information by posting information regarding connectivity services and special dispensations available.

For specific information regarding measures taken in certain territories, please visit the ‘members’ section of our website here.

As the nature of the situation remains in flux, our members continue to determine how they can contribute to broader efforts to support people in need.